Train of Thoughts is non-technical and written not only for web designers and developers, but also for any stakeholder in a web enterprise that has a vested interest in ensuring that their online resources become more meaningful and valuable. provides insight into how web enterprises must interact with people to be successful in the twenty-first century. Is creativity the enemy of usability? How do you judge the success of a person's experience interacting with a web enterprise? Is the effectiveness of an online resource defined only by how "usable" it is? In Train of Thoughts, web strategy and design consultant John C.
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